Quality Control |
Back to Home Page |
|
Our STAT system plays a central role in our QC processes. Our central database of all your parts is used to control revision changes on a real time basis. We have serialized control of every roll of raw material, so we can always trace back to our vendors' lots. Your QC people will find all of the QC systems in place that they need to be "comfortable". Early on, during our corrective action meetings, we discovered that over 50% of errors occurred at the "engineering" and "proofing" stages of an order -- NOT in manufacturing. We have focused on improving the quality of both manufacturing and the pre-manufacturing phases of processing an order. This has led to continually declining return rates from year-to-year -- now below .0025 (0.25%), which is $25,000 in returns on $10,000,000 in sales. Our employees receive bonuses every month for identifying errors and finding ways to prevent errors -- it's very cool -- because it's become part of our culture. Here are some things we learned and do to make sure you get a quality product:
|
Call us Toll Free at 800-SLC4YOU / Fax: (562) 698-1507 / E-mail Webmaster@stevenlabel.com |