Steven label shall provide the highest quality printed materials and other products that meet or exceed customer and regulatory requirements while continually improving our quality management system, products and services. We will accomplish this by using the following methods:
- Identify the processes needed for the quality management system and their application throughout the organization.
- Determine the sequence and interaction of these processes.
- Analyze data collected to ensure that both the operation and control of our processes are effective.
- Provide the resources and information necessary to support and monitor our processes.
- Generate monthly reports that represent our quality goals versus actual performance for RMA cost, delivery performance, vendor performance, and other key indicators as required.
- Results are published through the STAT system and Employee Information Boards, and discussed in employee meetings.
- Implement actions necessary to achieve planned results and continual improvement of ourprocesses.